Frequently asked questions

General

  • What is CashLook?
  • On which devices can I play CashLook?
  • Can I sign up on multiple devices?
  • Is CashLook available in my county?
  • Do I need to be connected to internet to use the app?
  • Will the funds vary by Country?
  • Can i directly advertise on CashLook?
  • Login / Create account & Profile

  • Can I participate without creating an account?
  • How do I sign up?
  • I created my account but didn’t received a verification email?
  • How to add a profile image?
  • How do I delete my account?
  • Games

  • What is the difference between “Daily Buzz”, “Weekly Wobble” and “Lucky Month”?
  • Why are the daily funds bigger on some days?
  • When will draw for each game happen?
  • How to play

  • How do I participate in a draw?
  • Do I have to pay anything to participate in a draw?
  • How many ads do I need to watch to get a ticket for “Daily Buzz”?
  • How do I get a ticket for “Weekly Wobble”?
  • How do I get a ticket for “Lucky Month”?
  • How much time do I have to gain a ticket before the draw?
  • Are there any limitation on how many ads I can watch?
  • What is “Favorite” option?
  • Where do I see my entered tickets for next draw?
  • Why are funds and my tickets reseted after a draw?
  • Live Draw

  • How can I watch a draw?
  • How live draw works?
  • What are the odds of winning?
  • I won

  • How the winners are notified - informed?
  • What if I play with several tickets that have the same combination and I won?
  • I won. How can I pay out my winnings?
  • How much time do I have to pay out my winnings?
  • What are the option to pay out my winnings and when will I receive it on my account?
  • Do I need to enter TAX number in order to get my winnings?
  • If I win, can I remain anonymous?
  • I have been paid the wrong amount, what do I do?
  • Winners

  • Where can I see results of previous draws?
  • Where can I see all previous winners?
  • Will winners be publicly published?
  • Troubleshooting

  • I’m keep getting “Cannot load ad.” message
  • I have “Don’t keep activities” options turned ON. Can that cause problems?
  • I am experiencing some issues on Android OS version 4.4, are you aware ?